Who this is for

You're in a villa or apartment in north Riyadh — Al Yasmin, Al Narjis, Al Malqa, Hittin, or Al Nakheel. Your split AC is switched on, the green light is on, the fan is blowing — but the room is still 27°C at midnight in July. This is for you.

Start here before you call anyone

Every week I get calls that turn out to be a 10-minute fix the homeowner could have done themselves. Check these three things first — they take 5 minutes and cost nothing:

  • Thermostat mode: Make sure it's set to cooling mode (snowflake icon), not fan-only. Some remotes reset to fan mode after a power cut. The AC sounds exactly the same either way.
  • Outdoor unit clearance: Go outside and look. Does the unit have a cover on? Items stored against the front? Block airflow and the compressor shuts down within 20–30 minutes on thermal protection.
  • Circuit breaker: An AC tripping and resetting will seem to run normally. Open your breaker panel and check for any switch in the middle position.

Still not cooling? You have one of these 7 causes.

Cause 1 — The filter is blocked (most common, free to fix)

This is the number one thing I find in Al Yasmin and Al Narjis villas. Riyadh's fine desert dust clogs AC filters faster than almost anywhere else. A filter that might last 3 months in Jeddah clogs in 3–4 weeks here — less during shamal season.

When the filter is fully blocked, the indoor coil freezes solid — a block of ice inside your AC that stops all airflow. The fix: pull the filter out, rinse under a tap until clear, air-dry 30 minutes, put it back. If the coil has already frozen, switch to fan-only mode for an hour first to melt it.

lightbulb

In Riyadh, clean your filter every 3–4 weeks during summer. During shamal season (February–April, September), every 2 weeks. This single habit cuts your SEC bill by 10–15% and prevents most of the AC problems I'm called out to fix.

1
air_filter_altCause 1 · Most Common

Blocked filter

Clogged by Riyadh's fine desert dust. Starves the coil of airflow. Can cause the coil to freeze solid if left too long.

Cost to fixFree — clean it yourself

Cause 2 — Low refrigerant gas

The second most common thing I find. The gas is in a closed system — it doesn't run out like petrol. If it's low, there's a leak. Riyadh's heat causes copper pipe joints to expand and contract daily, eventually creating micro-cracks. Sometimes a poor original installation causes leaks from day one.

What it feels like: Air blows but it's barely cool. Frost or ice on the copper pipe connecting indoor and outdoor units. Sometimes a faint hissing near the outdoor unit. Cooling got weaker gradually over weeks.

warning

Don't just refill without checking for a leak. I've had customers who paid three different companies to refill their gas in the same year — none found the leak. Gas escaped each time within weeks. That's SAR 250–350 wasted three times over. Every Rahat refill includes a leak check and pressure test.

2
propane_tankCause 2

Low refrigerant gas

Slow leak from pipe joints or a poor original installation. Fix the leak, then refill — not the other way around.

Cost to fixSAR 250–450 (refill + leak fix)

Cause 3 — Frozen evaporator coil

Ice on the indoor unit means the coil temperature dropped below freezing — caused by either a blocked filter (Cause 1) or low gas (Cause 2). Switch to fan-only mode for 1–2 hours to melt it, then clean the filter and call a technician to check pressure. Don't chip or scrape the ice.

3
severe_coldCause 3

Frozen coil

Symptom of Cause 1 or 2. Melt with fan-only mode, then fix the root cause.

Cost to fixSAR 0–350 depending on root cause

Cause 4 — Failed capacitor

Capacitors give the compressor motor the jolt it needs to start. They degrade faster in heat — Riyadh's outdoor units sit in 45°C+ for months and electrical cabinets can reach 70°C. This is one of the most common faults in 5–8 year old ACs I service. The indoor fan runs but the compressor doesn't start, so the air is room temperature or barely cool. Straightforward repair — 30–45 minutes.

4
electrical_servicesCause 4

Failed capacitor

Very common in Riyadh for ACs 5–8 years old. Fan runs, compressor doesn't. Straightforward repair.

Cost to fixSAR 150–300 parts and labour

Cause 5 — Dirty outdoor condenser coil

After a bad shamal, I get a wave of calls. The outdoor condenser releases heat from your home into the outside air — when it's caked in Riyadh dust it can't do that job. The compressor overheats and trips on thermal protection. I saw this badly in spring 2023 after the March storms — families with perfectly fine ACs in February suddenly struggling in April. Most needed the outdoor unit professionally cleaned.

5
filter_altCause 5

Dirty outdoor condenser

Sandstorm dust blocks heat release. Compressor overheats. Especially bad post-shamal. Needs professional cleaning.

Cost to fixSAR 89–150 as part of a deep clean

Cause 6 — Ongoing refrigerant leak

You've had the gas refilled before but cooling weakened again within months. The leak was never found. Common points: flare joints, service valve cores, hairline cracks in the indoor coil. We use an electronic leak detector — you get a quote to fix it before we do anything. Most small leaks cost SAR 80–200 to repair.

6
leak_removeCause 6

Active refrigerant leak

Gas refilled before but keeps dropping. Needs leak detection, repair, then refill — not just another top-up.

Cost to fixSAR 330–550 (leak repair + refill)

Cause 7 — Compressor failure

The outdoor unit is silent, the compressor doesn't start, and the indoor unit blows warm air. You may have heard a loud noise before it stopped. This is the most expensive repair — SAR 1,200+ including parts, labour, and gas refill. At that cost, the repair vs replace calculation matters.

I'll always give you the honest answer: if your AC is 10+ years old and the compressor has gone, the economics of replacement usually win. New inverter ACs are 35–40% more efficient — the savings on your SEC bill pay back the cost within 2–3 summers.

7
warningCause 7 · Most Expensive

Compressor failure

Motor stopped working. Usually preceded by loud noise then silence. Repair vs replace calculation is critical here.

Cost to fixSAR 1,200+ or new AC

Cost summary — all 7 causes

CauseDIY fix?Riyadh cost 2025
Blocked filterYesFree
Low refrigerant gasNoSAR 250–450
Frozen coilPartialSAR 0–350
Failed capacitorNoSAR 150–300
Dirty outdoor coilNoSAR 89–150
Active gas leakNoSAR 330–550
Compressor failureNoSAR 1,200+

Not sure which cause you have? Book a diagnostic.

SAR 89 visit fee, deducted from repair if you proceed. Same-day across Al Yasmin, Al Narjis, Hittin, Al Malqa.

Book a Diagnosis arrow_forward

Questions I get asked every week

Why is my AC running but not cooling?add
Most common causes: dirty filter, low refrigerant gas, failed capacitor. Start with the filter — free to check and fixes ~30% of calls in Al Yasmin and Al Narjis.
How much does it cost to fix in Riyadh?add
Filter: free. Deep clean: SAR 89–99. Gas refill + leak fix: SAR 250–450. Capacitor: SAR 150–300. Compressor: SAR 1,200+. Our diagnostic visit is SAR 89, deducted from the repair.
My AC was fine last week — why did it suddenly stop cooling?add
Sudden loss usually means a capacitor failure or electrical issue. Gradual loss over weeks usually means low gas or dirty coil. Loud noise then silence = compressor. I can usually narrow it to 2 options just from what you describe on the phone.
How do I know if it needs gas or just cleaning?add
Frost on copper pipe + hissing = probably gas. Musty smell + weak airflow but no ice = probably dirty coil. A pressure check confirms in 15 minutes.
When should I replace instead of repair?add
Repair if under 7 years old, first major fault, repair under SAR 500. Consider replacing if 10+ years old, compressor failed, uses R22 gas, or had 2+ repairs recently. New inverter ACs cut your SEC bill by 35–40% — pays back within 2–3 Riyadh summers.